Reviews

What our customers say about us

Houston & Williamson Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 10 reviews. Collected from Google and Much Loved.

Google

Margaret Mulgrave

October 4, 2025

I would like to thank the whole team at Crumlin Road branch and Mark who conducted the service. They provided comfort and re assurance at the most difficult time. They communicated with me throughout in a timely manner. I am very grateful to the Team

Google

robert millar

August 25, 2025

Great service especially Gemma June and Ruth made the whole affair easier would definitely recommend

Google

alana thorpe x

February 6, 2024

Laurel was amazing she was caring and understanding with me and my brother on arranging my mums funeral all the staff was amazing thank you so much for making things that bit easier for us x

Google

Lynn Philpott

August 24, 2023

Trevor & I are extremely grateful for all your help & support during this difficult time. You understood what we wanted & made the whole process so easy for us. Thanks also for helping us with the choice of minister. The service he delivered was

Much Loved

john carson

June 15, 2022

at a very traumatic time i found the staff so very helpful and they took a lot of the pain out of the process and i cant thank them enough and above all the took the time to listen which meant an awful lot at

Much Loved

Heather Shaw

October 20, 2021

Very helpful and professional Made things easier at such a difficult time Took care of everything Thank you

Google

Kyle Potts

May 15, 2021

This funeral parlour has buried two of my grand parents, I couldn't recommend them enough. They have been utterly professional during the whole process and made sure anything we needed done was completed to a high standard. They both looked very like themselves and very

Much Loved

H. Weir

March 11, 2021

Fantastic customer care, from the first call to the committal at Roselawn, the service we received was second to none, very helpful staff gave us advice and were always very pleasant when we went to visit, would highly recommend Houston & Williamson.

Much Loved

Mrs L Weir

February 9, 2021

i was very pleased with the service that Houston&Williamson gave me with my fathers funeral. The staff were very helpful and very considerate, I also was very pleased with the Reverent who carried out my fathers service, I would recommend without reservations Houston&Williamson for a

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